Terms & Conditions

Effective Date: 7/25/25
Company: Socially Mavs

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By accessing or using our services at Socially Mavs (“we,” “us,” or “our”), you agree to the following Terms & Conditions. These terms govern all services provided, including social media management, content creation, strategy development, and brand consulting.

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Services Offered

Socially Mavs provides:

• Social media management

• Content creation (photos, reels, stories, graphics)

• Brand shoots & content days

• Strategy development & consultation

• Caption copywriting

• Influencer and TikTok Shop content

Each service is provided according to a custom agreement or selected package.

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Payment Terms

• Full payment is due upfront to begin any service.

• All payments are processed via invoice.

• Late fees of $25 per day apply after 5 days of non-payment.

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Cancellation & Rescheduling

• Clients must provide at least 24 hours’ notice to reschedule any service.

• Failure to provide 24 hours' notice may result in a loss of service without refund.

• We reserve the right to reschedule due to emergencies, illness, or weather. In such cases, we will work with you to reschedule at the earliest availability.

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Refund Policy

Due to the custom and digital nature of our services, we do not offer refunds after work has begun. Refunds may be considered only if:

• We cancel the project and are unable to fulfill services.

• A major error occurs on our part and cannot be corrected after two rounds of revisions.

No refunds will be granted for:

• Client dissatisfaction based on subjective preference

• Delays caused by lack of communication or missing assets from the client

• Platform changes (Instagram/TikTok algorithm, reach, etc.)

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Client Relationship & Content Rights

By using our services, you agree that Socially Mavs has the right to claim your business as a client and to use content created for promotional or portfolio purposes across our social media, website, and marketing materials.

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Client Responsibilities

• Clients are expected to provide timely feedback, brand materials, and collaboration for successful delivery.

• Delay in communication will push timelines and may result in additional charges.​

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Results Disclaimer

• Socially Mavs does not guarantee specific follower growth, engagement metrics, or sales.

• Social media performance depends on multiple factors including platform algorithms, market demand, client consistency, and audience behavior.​

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Termination of Agreement

We reserve the right to terminate services if:

• The client violates these terms

• Communication becomes hostile, unproductive, or disrespectful

• Payments are not received after multiple reminders

In such cases, no refunds will be provided for completed work.

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Legal & Liability

We are not responsible for:

• Any loss of revenue, business, or reputation due to content or account activity

• Account bans or restrictions due to community guideline violations

• Technical failures or platform issues

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Changes to Terms

Socially Mavs reserves the right to update these Terms & Conditions at any time. Clients will be notified of any major changes.
 

Contact Information : SociallyMavs@gmail.com